Contact Memphis Garage Door Co
Serving Memphis, TN and the surrounding area.
- 5015 Citation Dr, Memphis, TN 38118
- (901) 414-4820
Ready to get started? Request a quote and tell us what your door’s doing - the more detail, the faster we can help.
Where We Work
We're based at 5015 Citation Dr, in the stretch between and that's where most of our calls come from on a given week. From there we cover the areas around us - Orange Mound sits just southwest is a short run north, and we're close enough to that a same-day look at a dead opener or a snapped cable isn't a stretch. We also take calls further out toward Germantown, Millington, Lakeland, and Arlington, though drive time there runs longer and we schedule those jobs around what's already on the truck that day. If you're not sure whether your street falls inside our usual run, call and ask - it's faster than guessing from a map. We don't cover every suburb ringing Memphis, and we'd rather tell you that upfront than take a job we can't get to promptly.
Getting Hold of Us
The fastest way to reach us is by phone: 901-414-4820. Tell us what the door is doing - won't open, opener hums but nothing moves, one spring looks stretched or snapped, door is off track - and we'll talk you through what it sounds like before anyone drives out. That helps us bring the right spring size or opener part on the first trip instead of a second one. We're at 5015 Citation Dr, Memphis, TN 38118, and that's also where parts and older hardware get pulled from before a job. If you reach voicemail, leave the address and a callback number; we work through calls in the order they come in, not by who shouts loudest. We don't run a live chat or a ticket system - it's a phone call, a conversation, and a scheduled visit.
Call and tell us what it’s doing
(901) 414-4820 - describe the symptom and roughly where you are.
Or send it in writing
Use the request form if it’s easier than talking.
We diagnose on site
A technician tests the door under power and by hand before anything is quoted or replaced.
You approve the plan
You hear what failed and what it takes to fix it - the work starts only after that.
What We Actually Do
We work on torsion and extension springs, openers, cables, rollers, tracks, and the panels and hardware that make up a residential garage door. A lot of what we see traces back to the age of the house: homes in this service area were mostly built from 1972 to 2004, with 1980s and 90s construction making up a good share of the four main pockets we cover, so the doors and track hardware we're pulling off are often original or close to it - parts that don't match what's sold off the shelf today. We size replacements to match, rather than forcing a modern kit onto an old jamb. What we don't do is new construction installs on homes still being framed, and we won't quote a repair over the phone for anything involving a bent section or a door that's come fully off its hinges - that needs eyes on it first. Winters here are cold enough that a spring under extra tension from stiff cold metal will let go without much warning, so a scrape or hum worth checking sooner rather than later.
Who Does the Work
The person who answers the phone is generally the person scheduling the job
And the person who shows up is the one doing the repair - we keep that chain short on purpose. We don't operate as a dispatch center routing calls to subcontractors we've never met. When we're in your driveway, we're working off what you told us on the phone, with the parts that match it, not improvising from a generic kit.
Given the income range and household size across the service area
A median household income near $119,876 and tens of thousands of owner-occupied houses - most of the doors we touch are the kind of mid-size residential two-car setups that make up the bulk of this housing stock, not commercial roll-up doors or anything industrial. If your situation is outside that - a converted garage, a custom oversized door - say so when you call, and we'll tell you straight whether it's something we handle.
- $119,876 median household income
Door stuck open or won’t close?
A garage door that won’t close leaves your home open. Tell us what’s happening and we’ll help you figure out the fastest way to get it secured.
Serving Memphis & nearby
Local garage door service across 4 Memphis-area neighborhoods and communities - is your street on the list?
Memphis-area neighborhoods & nearby communities we cover
Nearby communities
Frequently asked
Straight answers about garage door repair in Memphis. Still unsure? Ask us directly.
How old is my garage door likely to be if I bought the house used?
Most houses in this area were built between 1972 and 2004, with a lot of that stock from the 1980s and '90s. If you haven't replaced the door yourself, there's a decent chance you're running original or near-original hardware, which is worth having looked at even if it still opens fine.
Do you install new garage doors or just repair?
We focus on repair and replacement of doors already in service rather than new construction installs. If your door is at the point where repair doesn't make sense anymore, we'll tell you and talk through replacement options instead of patching something not worth saving.
Why did my spring break with no warning?
Torsion springs are rated for a set number of open-close cycles, and on houses built decades ago, that original spring is often still in place. It doesn't wear out gradually in a way you'd notice - it runs fine until it doesn't. Cold snaps can also stiffen metal enough to push a spring near the end of its life over the edge.
Do you cover areas outside the closer neighborhoods?
Yes - we run jobs out to Germantown, Millington, Lakeland, and Arlington along with the closer-in areas. Distance affects scheduling more than whether we'll come, so call and we'll tell you straight whether your address fits the truck's route that day.
Ready to get your garage door sorted?
Tell us what it’s doing and where you are in Memphis - we’ll take it from there.